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my newly bought pmp is having a problem

 
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hellcat1138
MP4 Newbie
MP4 Newbie


Joined: 16 Feb 2009
Posts: 3
Location: grants pass

PostPosted: Thu Feb 19, 2009 10:11 pm    Post subject: my newly bought pmp is having a problem Reply with quote

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it is freezes every time i turn it on it wored just fine 12hours ago :as i turn it on it says please wait and freezes at the letter t highlighted please help its a great toy
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etronicsland
MP4 Player Forum
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Joined: 31 Aug 2007
Posts: 285
Location: MP4 PlayerLand

PostPosted: Thu Feb 26, 2009 11:25 pm    Post subject: Reply with quote

Have you tried to 'reset' the mp4 device? The problem started when you first got the mp4 player or after you did something to it?

Make sure you backup the original firmware before doing firmware update.
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notanerdmaster
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Joined: 02 Mar 2009
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PostPosted: Tue Mar 03, 2009 6:29 am    Post subject: Reply with quote

i have the same problem with my previous one. on the first time i boot it, all the features works. i don't upgrade it since it's newly bought. but when i turned it on again (i think for the 4th time), the system hangs at the "please wait..." screen. i don't have it now since i've replace due to warranty Very Happy
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etronicsland
MP4 Player Forum
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Joined: 31 Aug 2007
Posts: 285
Location: MP4 PlayerLand

PostPosted: Mon Mar 09, 2009 12:36 am    Post subject: Reply with quote

Yes, good move. Since you just newly got the mp4 player and it is still under warranty, the best bet is to approach the retailer you purchased from or the manufacturer and they should be able to help you resolve the technical issue most times.
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